Coverage

Your new Beautyrest ^®  or Simmons ^®  mattress or foundation used with proper support is protected by a limited manufacturer’s warranty. The limited warranty covers manufacturing defects in your Beautyrest ^®  or Simmons ^®  mattress or foundation including faults in materials or manufacturing defects in the removable fabric cover available on select models. Replacement of one piece due to manufacturing defect does not automatically result in the replacement of any other piece. This limited warranty is provided only to the original purchaser and is not transferable.

Exclusions

This warranty does not apply to and excludes:

• Consumer firmness/comfort preference.
• Normal changes in softness or recovery time of high density foams, including memory foam, due to normal use, temperature, or humidity.
• Normal body impression(s) as indicated by your warranty code (see chart).
• Consumer bed height/weight preference.
• Cover (fabric) and handles.
• Corner guards.
• Bent border/grid wires.
• Burns, cuts or tears.
• Vermin infestations.
• Mattresses or foundations displaying stains or soil that reasonably indicates the presence of potentially dangerous bodily fluids, blood borne pathogens or other substances that could cause injury.
• Mattresses used with an inadequate foundation and/or support system.
• Adjustable foundations (see owner’s manual for details on warranty coverage).
• Merchandise sold “as-is”, “distressed” or “floor model/sample”.
• Claims made outside the 50 United States, District of Columbia, Puerto Rico or U.S. Virgin Islands.
• Transportation, inspection, or removal costs of product, except in California.

Term

The warranty coverage runs from the original date of purchase. Replacement of the mattress or foundation does not extend its limited warranty or begin a new limited warranty period. Your warranty period is based on the code printed on your white law label as indicated on the Warranty Code Chart below.

The duration of any applicable implied warranties, including but not limited to the implied warranties of merchantability and fitness, shall not exceed the term of this limited warranty. (Some states do not allow limitations on how long an implied warranty lasts, so this limitation may not apply to you.) Simmons shall not be liable for incidental or consequential damages that result from the use of your Beautyrest ^®  or Simmons ^®  product. (Some states do not allow the exclusion or limitation of incidental or consequential damages, so this exclusion may not apply to you.) No expressed or implied warranties are extended to persons who purchase the product from anyone other than Simmons Bedding Company or its authorized dealers, and all warranties to such persons, including the implied warranties of merchantability and fitness, are hereby excluded.

Dimensions: 17 3/4 x 16 1/2

Seat Height: 18

Policy

All RUG orders will be delivered via UPS Ground Shipping Or Federal Express at NO charge to you (in the contiguous United States excel. AK, HI). We will email tracking numbers to you when they become available. For over-sized items (larger than 9'0 x 12'0) , alternative shipping methods might have to be arranged. If this is the case, an independent trucking company will contact you to arrange your delivery during business hours.

Free shipping and handling is not included with the purchase of products other than rugs. Applicable shipping costs will be calculated and visible on the invoice.

Please contact us if you require a faster delivery method than Ground Shipping.

Transit Time 

Most of our products will be shipped within two to five working days. That means that you should receive your order within three to five business days after the item has shipped. If an item is unexpectedly out of stock, we will contact you with an approximate delivery date. Rugs that are over-sized (larger than 9'0 x 12'0) may take longer for delivery. Over-sized rugs have to be shipped via freight. 

Returns

For Online Orders Only:

We have a 15-day return policy for all online rug orders. The 15-day policy starts once the rug is received by the customer.

If you decided that the rug is not right for you, please do not return it to a showroom. Instead, use the contact form and a representative will respond to you within 24-hours. Rugs will not be taken at any showroom location. This prevents fraudulent exchanges and guarantees you receive a full refund. 

You pay only for the return shipping. No restocking fee or hidden costs. Once we receive the rug, it will be inspected and when determined to be in new condition, we will refund your credit card in full.

Rugs can be exchanged in showroom for similar or greater value but please use the contact form and and a representative will respond to you within 24-hours.

Damaged Items

If for any reason a rug is delivered damaged, please us the contact form and a representative will contact you asap. We stand by our products and return all damaged goods!