These rugs are most commonly a deep shade with a repeating pattern of octagonal "guls", which is also known as an elephant's foot. The shapes and colors of guls varied from one tribe to another and the differences were traditionally used to identify the source of the rug. Wool is generally used as the foundation material, and the wool pile is most commonly tied with Persian knots and is clipped short. The pile is higher, the wool is soft, and the foundation is usually cotton in Pakistan and Indian Bokharas [ref. Lesniak]
All RUG orders will be delivered via UPS Ground Shipping Or Federal Express at NO charge to you (in the contiguous United States). We will email tracking numbers to you when they become available.
Most of our products will be shipped within two to five working days. That means that you should receive your order within three to five business days after the item has shipped. If an item is unexpectedly out of stock, we will contact you with an approximate delivery date. Rugs that are over-sized (larger than 9'0 x 12'0) may take longer for delivery.
Please contact us if you require a faster delivery method than Ground Shipping.
We have a 15-day return policy for all online rug orders. The 15-day policy starts once the rug is received by the customer.
If you decided that the rug is not right for you, please do not return it to a showroom. Instead, use the contact form and a representative will respond to you within 24-hours. Rugs will not be taken at any showroom location. This prevents fraudulent exchanges and guarantees you receive a full refund.
You pay only for the return shipping. No restocking fee or hidden costs. Once we receive the rug, it will be inspected and when determined to be in new condition, we will refund your credit card in full.
(1) Use only cold water when cleaning to avoid shrinkage, (2) If spills occur blot immediately then spot clean with mild soap and cold water, (3) Do not use oxygen cleaners on your rug, (4) Avoid direct sunlight to prevent fading, (5) For best results, periodic professional cleaning is recommended.
Placing the correct size rug in your space is as important as choosing the right color or pattern. A rug that it is too small will shift the balance of the room unfavorably. A rug that is too big, especially in open floor plans, may put the area designations off. There are a few rules of thumb, but a picture says it better. Use these handy guides by Interior Designer Lisa Ferguson to make the best choice.