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Serena Sg-01 Grey
The hand-knotted Serena Collection is an amazingly simple yet sophisticated foundation for any space. The beauty is in the cotton, rayon, and polyester, which shimmers effortlessly with naturally variegated color. Crafted in India, Serena comes available in sizes from 2’ x 3’ to 12’ x 15’, with the option for custom sizing too.
Hand Knotted
Materials: 59% Cotton | 28% Rayon | 13% Polyester
Pile Height: 0.25"
$ 199.00 - $ 5,139.00$ 249.00 - $ 6,495.00
Shipping + Returns
SHIPPING POLICY
All rug orders are delivered via UPS Ground Shipping Or Federal Express at NO charge to you (in the contiguous United States excl. AK, HI). We will email tracking information to you when it becomes available.
For oversized rugs (larger than 9'0 x 12'0), alternative shipping methods might have to be arranged. In this case, an independent trucking company will contact you to arrange delivery of your rug(s) during business hours.
Free shipping and handling is not included with the purchase of products other than rugs.
PROCESSING/TRANSIT TIME
Most of our rugs ship within 6 to 8 business days. That means that you should receive tracking information within 8 business days, but it can take up to two weeks for certain items. If an item is unexpectedly out of stock, we will contact you with an approximate restock date. Rugs that are oversized (larger than 9'0 x 12'0) are typically shipped freight and may take longer to process and ship.
RETURNS
We do not accept returns for online rug orders. All online purchases are final sale.
Pads and samples are non-refundable.
DAMAGED ITEMS
If for any reason a rug is delivered damaged, please use the contact form and a representative will contact you asap. We stand by our products and return all damaged goods! Damaged goods must be reported within 15 days.